FAQS

Q1: Are we a manufacturer?

A1: Yes, we are the manufacturer and can help you with anything!

Q2: Do we have it in stock?

A2: We have common oils and models in stock, but if the quantity is large, we need to order 2-5 days in advance.

Q3: Do we include shipping costs?

A3: May I ask which address do you want to ship to? If it is a coastal city in China, the shipping fee can be included. If it is a remote city, some shipping fees will be added. This needs to be calculated based on the actual shipping fee.

Q4: Do you provide invoice?

A4: For domestic transactions, we can issue invoices or not, but for overseas transactions, invoices are not included.

Q5: Are there any discounts on our online quotes?

A5:The online quotation is only a reference price. The actual price is based on our real-time quotation.

Q6: Can I get a discount if I purchase in large quantities?

A6:Our actual quotation is determined by quantity, so there are discounts for large quantities. How much quantity do you need?

Q7: What services do we provide?

A7:We have technical guidance services and delivery services

Q8:Is there any after-sales service?

A8: We have product tracking services, and long-term cooperative customers also have on-site testing services

Q9: Can we cooperate on debt?

A9:This depends on the actual situation, such as examining your company's credit rating, monthly usage, etc.

Q10: How long can our payment cycle be?

A10:Generally, we settle accounts in cash. For some customers with high credit, we can adjust the payment cycle within 60 days.

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